Privacy Policy

Holidayme ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, API, booking platform, and related services (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services. By accessing and using Holidayme, you acknowledge that you have read and understood this Privacy Policy.

2.1 Information You Provide Directly

Account Registration

• Contact person name, email address, and phone number

2.2 Information Collected Automatically

Usage Data

• Browser type and version
• Operating system
• Pages visited and features used

Cookies and Tracking Technologies

• Understand how you use our platform
• Detect and prevent fraud or abuse

3.1 Communication

• Responding to your inquiries and requests
• Sending notifications about platform updates or changes
• Sending marketing communications (with your consent)

3.2 Security and Fraud Prevention

• Detecting and preventing fraud, abuse, and security breaches
• Protecting against malicious activities
• Enforcing our Terms and Conditions

3.3 Legal and Compliance

• Complying with legal obligations and regulatory requirements
• Responding to government requests and investigations
• Protecting our legal rights and interests

We do not share your personal information with anyone unless required by law. Holidayme is a B2B SaaS platform where we collect only your name, email address, and phone number to provide you with a platform demo. Your information is used solely for these purposes and is not shared with any third parties.

5.1 Retention Periods

We retain your information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. Retention periods vary depending on the type of information and the purpose for which we use it.

5.2 Deletion Requests

Upon request, we will delete personal information subject to legal and contractual obligations. Some information may be retained for legal compliance, fraud prevention, or to fulfill contractual obligations.

6.1 Security Measures

• Encryption of data in transit and at rest using industry-standard SSL/TLS protocols
• Secure password hashing and multi-factor authentication options
• Firewalls and intrusion detection systems
• Regular security assessments and vulnerability testing
• Access controls and role-based permissions
• Employee training on data privacy and security practices

6.2 Limitations

While we implement strong security measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account's credentials.

6.3 Data Breach Notification

In the event of a confirmed data breach involving personal information, we will notify affected individuals and relevant regulatory authorities without undue delay, as required by applicable data protection laws.

7.1 Correction and Deletion

You have the right to request correction of inaccurate information and deletion of your personal information, subject to legal and contractual obligations.

7.3 Opt-Out of Marketing Communications

You may opt out of receiving marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us directly. Note that transactional communications regarding your account and bookings cannot be opted out of.

7.4 Cookie Management

You can manage cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our platform.

7.5 Regulatory Rights

Depending on your location, you may have additional rights under applicable data protection laws such as GDPR, CCPA, or similar regulations. These rights may include the right to restrict processing, object to processing, and lodge a complaint with a supervisory authority.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, and other factors.We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:

Data Protection Inquiries

Holidayme
2607, One Lake Plaza
Cluster T, JLT
Dubai, UAE
Phone: +971 4 245 7300
Email: privacy@holidayme.com

We will respond to your inquiries within thirty (30) days of receipt, or as required by applicable law.

© 2025 Holidayme. All rights reserved. This Privacy Policy is effective as of November 2025.